Every message comes to me directly — there's no call center and no ticket queue. Whether you're a prospective client, an existing one, or you need to reach us on a business matter, here's how.
The fastest way to reach us. We reply within one business day, and within three business days at the outside.
Call or text during support hours. If we're with a client, leave a message and we'll return it the same business day.
Beau and Arrow LLC
951 W Cornelia Ave, Unit 3A
Chicago, IL 60657
United States
Business and correspondence address. Please email before visiting — we work by appointment.
Monday – Friday
9:00 AM – 6:00 PM Central
Client calls and introductions are often scheduled evenings and weekends by arrangement.
Schedule a 15-minute intro call
Free, no obligation. The best first step if you're considering working with us.
Billing, cancellations, and refunds
Email hello@beauandarrow.co or call (312) 965-9203 with your name and what you need. We respond within three business days. Our full terms are set out in the Refund & Cancellation Policy, and current fees are published on our pricing page.
If something about your experience falls short, please reach out to us before disputing a charge with your bank or card issuer. Nearly everything is resolved faster, and better, with one conversation.
Privacy requests
To ask what information we hold about you, or to request correction or deletion, email hello@beauandarrow.co with "Privacy Request" in the subject line. See our Privacy Policy for details.
Reporting a concern
To report conduct that violates our Acceptable Use Policy — by us, by a client, or by anyone you've been introduced to — email hello@beauandarrow.co or call (312) 965-9203. Reports are treated seriously and confidentially. If you are in immediate danger, contact 911 first.
Legal and law enforcement
Subpoenas, court orders, and other legal process should be sent as described in our Law Enforcement Request Guidelines.
Company details
Beau and Arrow LLC is a limited liability company registered in the State of Illinois, operating a private matchmaking service in Chicago. Charges appear on your statement as BEAU AND ARROW.