These terms govern the service provided by Beau and Arrow LLC ("Beau & Arrow," "we," "us," or "our"). By engaging us, purchasing a membership or package, or using this website, you agree to them. They're written to be read, so please do.
What the service is
Beau & Arrow is a private, personal concierge matchmaking service. A matchmaker works with you directly to understand what you want and personally introduces you to men we believe you may be compatible with.
We are a service, not a platform. There is no app, no swiping, and no grid. We don't host a browsable database of profiles and we don't provide any system for members to message one another. Every introduction is made personally by us.
Who can use it
You must be at least 18 and legally able to enter a contract. You agree to give us accurate, current, complete information about yourself and to keep it current. Materially false or misleading information is grounds for ending the service without refund.
Memberships and packages
We offer memberships and packages whose scope, duration, and price are set out at the time of purchase and in your written client agreement. That agreement forms part of these terms. Fees are payable in advance unless we agree otherwise in writing.
What we promise — and what we can't
Matchmaking is a personalized, good-faith professional service. We commit to working diligently and honestly on your behalf.
We do not guarantee a particular outcome. That includes any specific number of introductions in a given period, mutual interest, a second date, a relationship, or any other romantic result. Chemistry depends on people, and people are not ours to control. Your fee pays for our work, judgment, and access — not for a guaranteed result. We would rather say this plainly here than have it be a surprise later.
What we ask of you
- Treat us, and everyone we introduce you to, with honesty and respect.
- Represent yourself truthfully — your identity, your relationship status, and your intentions.
- Protect the privacy of anyone you're introduced to. Don't share their information beyond the introduction or use it for any other purpose.
- Conduct yourself lawfully and safely in any meeting or communication that comes from an introduction.
Your safety and your own judgment
You're meeting other adults of your own free will. We make introductions thoughtfully and we meet the men we introduce — but we do not run formal background checks unless we've expressly told you otherwise, and we are not responsible for the conduct of anyone you meet. Decisions about who you see, where, and when are yours. Use good judgment, meet somewhere public the first time, and let someone you trust know where you'll be.
Discretion
We handle your information with care, as described in our Privacy Policy. In return, you agree to keep confidential anything you learn about other clients and to respect the private nature of this service.
Declining or ending service
We keep this roster small and respectful. We may decline, pause, or end service to any client — including for dishonesty, disrespectful or unsafe behavior, or conduct that harms another client or the reputation of the service. Where we end service for cause, refunds are governed by our Refund & Cancellation Policy.
Limitation of liability
To the fullest extent permitted by law, Beau and Arrow LLC and its owner and team are not liable for indirect, incidental, or consequential damages, or for the acts, omissions, or conduct of any client or person you're introduced to. Our total liability for any claim relating to the service will not exceed what you paid us for the service that gave rise to it.
Nothing here limits any liability that can't be limited under applicable law.
Governing law
These terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles. Any dispute will be resolved in the state or federal courts of Cook County, Illinois, and you consent to that jurisdiction.
Changes
We may update these terms. The effective date above reflects the current version, and continuing to use the service after an update means you accept it.
Contact
Questions? Email hello@beauandarrow.co, or write to Beau and Arrow LLC, 951 W Cornelia Ave, Unit 3A, Chicago, IL 60657.